Last updated: March 2026
These Terms of Service govern your use of the FlexConnect website and the business support services provided by Keith Ramsay trading as FlexConnect ("we", "us", "our"), based in Dundee, Scotland.
By using our website or engaging our services, you agree to these terms. Please read them carefully.
FlexConnect provides business administration, HR support, HASAW compliance, and workflow support services to micro and small businesses. The specific scope, deliverables, timeline, and fee for each engagement will be agreed in writing before work begins.
All fees are quoted in pounds sterling (GBP) and are exclusive of VAT unless otherwise stated. Quotes are valid for 30 days from the date of issue. We will not begin work until a quote has been accepted in writing (including by email).
For monthly retainer services, payment is due in advance at the start of each calendar month. For project-based work, payment terms will be specified in the individual quote.
Payment is accepted by bank transfer. Invoice details will be provided with each invoice. Late payments (beyond 14 days of the invoice date, unless otherwise agreed) may incur a late payment charge in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
For monthly retainer services, either party may end the arrangement by giving 30 days' written notice. For project work, cancellation by the client after work has commenced may result in a charge for work completed to that point.
You agree to:
Documents and materials created by FlexConnect on your behalf (such as employment contracts, risk assessments, or process documents) are provided for your use in your business. You may not resell or distribute these materials to third parties without our prior written consent.
We treat all client information as strictly confidential. We will not share your business information with any third party except as required to carry out your work, or as required by law. For further detail, please see our Privacy Policy.
FlexConnect provides general business support services. We are not a law firm, HR consultancy regulated by a professional body, or health and safety consultant. Our guidance is practical and operational in nature. For complex legal, regulatory, or specialist HR matters, we recommend seeking advice from a qualified professional.
To the maximum extent permitted by applicable law, our liability to you in connection with any service is limited to the total fees paid by you in the three months preceding the event giving rise to the claim.
The content on this website is provided for general information purposes only. We make no representations about the accuracy or completeness of the content and accept no liability for any reliance placed on it. Links to third-party websites are provided for convenience; we are not responsible for the content of external sites.
These terms are governed by the laws of Scotland. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the Scottish courts.
We may update these terms from time to time. The current version will always be available on this page. Continued use of our services after any changes constitutes acceptance of the revised terms.
If you have any questions about these terms, please contact us at hello@flex-connect.co.uk or visit our contact page.